FAQ

Short answers to the questions we hear most often. If yours isn't here, email support@nowdo.ai.

Is my data private?

Yes. Your todos, memos, and chat history are stored in your account and not shared with anyone. AI requests go to Anthropic and nowhere else. Anthropic does not train its models on the content, and we don't keep training copies. See the Privacy Policy for the full statement.

Does the AI cost extra?

AI is what Pro pays for. Every account gets a one-off free allowance to try it; after that the AI features need Pro. The rest of the app - capture, scheduling, the calendar, sync - is free and stays free.

Can I use nowdo offline?

Read-mostly, yes. Your data is cached in the browser and your tasks keep working. Sync resumes when you're back online. AI calls and remote search require connectivity.

How do I share a workspace with a teammate?

Workspaces (multi-user) aren't shipped yet. See the roadmap files in the repo. Today, the app is single-user.

Why is the cell I'm editing rejecting my value?

Each column has a fixed type (date, dropdown, text, number). The cell shows an inline error if your input doesn't match. Open the column from Settings → View → Columns to confirm the type.

I changed the AI provider but my chat is still using the old one.

Reload the page; the model picker is read at app boot and doesn't hot-swap mid-session.

My email digest hasn't arrived.

• Check Settings → Notifications. The digest may be set to "off."
• Check your spam folder; we send via Resend on the nowdo.ai domain.
• Quiet hours are respected. If "now" is inside your quiet window the digest waits for the next morning outside it.

How do I contact support?

support@nowdo.ai. The Beta banner's "Send feedback" link pre-fills the message with your session info.

What's the difference between memos and rows?

Rows are tasks (verbs you complete). Memos are notes (paragraphs you keep). Memos live in their own mode (toggle from the toolbar) and don't appear in your tasks.